Shipping Info

Customer Service Hours:
Monday - Friday, 9:00 AM to 4:30 PM PT

General Questions
help@wildfox.com
1.844.955.0503

Returns
returns@wildfox.com
1.844.955.0503

Domestic Shipping

Receive FREE SHIPPING for all U.S.* orders via Standard Ground Shipping.

Orders placed Monday through Friday will be processed and shipped out the next business day which also include orders process on weekends.

Orders placed Friday-Sunday will be shipped the following Monday.

Upon completion of order processing, the shipping information will include tracking number which will be sent via email.

If you don't receive your order or tracking number, please call our customer service department at 1(844)955-0503. Please note Wildfox is not responsible for any lost or stolen packages and no refunds will be issued for lost or stolen packages.

METHOD COST ESTIMATED ARRIVAL
STANDARD SHIPPING

FREE ON ALL U.S. ORDERS

3-8 Business Days
Includes Weekend Delivery
STANDARD 2-DAY $19.95 2 Business Days
No Weekend Delivery
STANDARD OVERNIGHT $29.95 1 Business Day
No Weekend Delivery

Please note, if you live in the greater Los Angeles area choose ground shipping, as your order will get to you within 1-2 business days.

Wildfox.com is only able to ship to a PO Box through Smartpost. PO Box shipping does not apply to 2-Day or Overnight. 

*Unfortunately, SmartPost service is not offered to Alaska and Hawaii. Shipping charges to those states will be calculated at checkout.

If you have any questions regarding your order please email us at help@wildfox.com.

International Shipping

We calculate shipping rates at the time of checkout, please check below to see if we ship to you!

Orders placed Monday through Friday will be processed and shipped out the next business day which also include orders process on weekends.

Orders placed Friday-Sunday will be shipped the following Monday.

Upon completion of order processing, the shipping information will include tracking number which will be sent via email.

If you don't receive your order or tracking number, please call our customer service department at 1(844)955-0503.

Once your order is shipped, we estimate you will receive your order within 8-14 business days of its ship date. Shipping times may vary, but we work our hardest to get your order shipped as quickly as possible.

Taxes and Customs

Our international shipping charges include local taxes and/or duties at checkout. Please contact your local customs office to request more details about applicable fees. And, as required by law, we are required to disclose the full value of the package contents when shipping.

If you refuse a shipment from Wildfox.com, you are responsible for the original shipping charges as well as the import fees that are incurred upon delivery. These charges are not refunded to you.

For your protection, all orders are subject to review. On occasion this may cause a slight delay in processing your order. Your patience is greatly appreciated!

If you have any questions regarding your order please email us at help@wildfox.com

METHOD COST ESTIMATED ARRIVAL
International Standard Determined at Checkout 8-14 Business Days
International Priority Determined at Checkout 1-4 Business Days

 

Countries We Ship To:

Afghanistan Egypt Latvia Slovak Republic
Angola El Salvador Lebanon Slovenia
Antigua Estonia Libya South Africa
Argentina Ethiopia Lithuania South Korea
Aruba Finland Macau Spain
Australia France Malta Sri Lanka
Austria Germany Mauritius St. Kitts and Nevis
Bahamas Ghana Mexico ** St. Lucia
Bahrain Greece Morocco Swaziland
Bangladesh Grenada Namibia Sweden
Barbados Guam Nepal Switzerland
Belgium Guatemala Netherlands Taiwan
Bermuda Haiti New Zealand Tanzania
Bosnia-Herzegovina Honduras Nicaragua Thailand
Brazil Hong Kong Nigeria Trinidad and Tobago
Bulgaria Hungary Norway Turkey
Canada * Iceland Oman Turks and Caicos Islands
Cayman Islands India Pakistan Uganda
Chile Indonesia Palestine Autonomous United Arab Emirates
China Iraq Panama United Kingdom
Colombia Ireland Peru Uruguay
Costa Rica Israel Philippines Uzbekistan
Cyprus Italy Poland Vatican City
Czech Republic Jamaica Portugal Venezuela
Denmark Japan Qatar Vietnam
Djibouti Kazakhstan Rwanda Yemen Arab Republic
Dominican Republic Kenya Seychelles Zambia
Ecuador Kuwait Singapore Zimbabwe

    *All prices are listed in US Dollars, and charged to your credit card in US Dollars. **The bank that has issued your credit card determines the exact exchange rate that you will be charged. To get an estimate of the current rate, check out the link below:
    http://www.xe.com/.

    International Shipping Restrictions

    Unfortunately, due to some product content we are unable to ship all products available on our website to all countries. If you have one of these items in your shopping cart you will receive a message during checkout to remove this item(s).